Our mission is to Change the Culture of Collections.
For our clients this means:
* Providing superior legal representation;
* Offering result-oriented programs;
* Developing personalized plans of actions;
* Ensuring responsive client service;
* Presenting flexible fee structures;
* Adhering to the highest legal and moral standards; and
* Investing in cutting-edge technology.
For our customers this means:
* Operating with the highest standards of integrity;
* Offering solutions that fit the needs of our customers;
* Delivering quality service with every customer interaction;
* Building a working relationship with our customers;
* Treating our customers the way we would want to be treated;
* Returning telephone calls and following up on promises; and
* Educating our customers with our expertise.
For our employees this means:
* Employing motivated and passionate people interested in a rewarding and inspiring career;
* Setting the highest standards and constantly seeking to exceed them;
* Creating a workplace environment where team members thrive;
* Leading by example and supporting the team;
* Staying true to our core value: no dollar collected is worth a complaint;
* Taking responsibility for our actions and inactions; and
* Always thinking of ways to improve the way we do business.